Step 1 : Go to the Administration tab and click on "Users"
Step 2 : Search with the username
Step 3 : Click on the "Actions" button under that username
Step 4 : Select "Agent."
Step 5 : Click on "0S type and agent type "
Step 6 : Download the exe file and share it to the user
Note : If the employee is already existed in the dashboard then download the user file to avoid new user creation.
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