This article helps you to assign the desktop to your employee if you could not see the respective desktop in the Desktop dropdown

Type -1: Check if it is already assigned to any other user 

Step 1: Login to your site with credentials in the browser

example site address https://<yourcompany>.snovasys.io

Click on sign-in button

Step 2: Go to Time Tracker Module

Click on the Users tab in the tracker page

You can see all the users list after opening Users as shown in the below screenshot

On the top right side of the user management screen, you can see an Advanced Search Button as shown in the below screenshot. 

Click on that Advanced Search Button and Select the status as Inactive which displays all the inactive users in Time Champ.

If you find the desktop which you are looking to assign to the new employee which is previously assigned to an old employee in the Inactive list, then unassign the desktop from that old employee and then you can able to see the desktop to assign to the new employee as below.

Step 3: Unassign the desktop from the old employee

Click on the Edit button against the employee whom you would like to unassign the desktop as shown below

You can see the below popup to unassign the desktop from the old employee. In the Desktop filed in the pop-up choose Select none and Click on the Update User button in the pop-up.

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Now, you have unassigned the desktop from the old employee. 

Step 4: Assign the desktop to the New employee

In the user management screen, again click on Advanced Search Button and Choose Active in the Status dropdown as shown below

Now you can see all the active employees in Time Champ. 

Click on the Edit icon against the user to whom we need to assign desktop

Select the respective user desktop from the dropdown.

Click on the Update user button after selecting the user's desktop.

If you face any other problems while assigning desktop to an employee, please feel free to reach Time Champ support team from here