The above points need to check step by step based on that to resolve the issue on the windows system
Step1:Is the user working or not today?
Step2:Is the running any antivirus software on his system?
Note: If using any antivirus, then need to check if the Time Champ application is excluded from AV or not
please click herefor Antivirus excluding.
Step3: Does he/she have any Svcvtt folders on his system
C:\Users\<<User name>>\AppData\Local\svcvtt folder
Note: If the folder was there need to collect those for further check
Step4:Is he working on the same system or a different one
Step5:Is there any error in the event viewer related to Time Champ
ex: Application crashed, kernel base error, etc.
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