Idle time, alerts and marking idle time as working time by approvals

If the user was idle on the system then on the user desk the following popup will be displayed to choose whether they are working at that time or not. 

If they click on "YES I was working"  then the following popup to provide the description will be displayed 

After entering the description and clicking on Submit that time will be marked as Working time in the system.

If they click on "I was not working" then that time will be marked as Idle time in the system.

Note: If you want to enable alerts to the manager when the idle time was noticed refer to the bottom  Step1: Idle time alert to the manager

For Users, how to mark idle time as working time 

Open the Time Champ website and click on the Time tracker menu and then select the "Attendance" tab as shown below

If the user was idle or away on the system by doing some productive work without using the desktop then he can mark that time as working by clicking on the away time as highlighted below

The following popup will be displayed as shown below

Click on Edit Icon. Click on the drop-down then the following popup will be displayed "Mark as working" as shown below

Provide the work description and click on "✓" then a request will be sent to his manager for approval.

Note: If you want to enable alerts to the manager for approval refer to the bottom Step2: Idle time approvals configuration

Idle time as working time request email to the manager  

When the manager clicks on "Click here to Approve/Reject" in the email then it will redirect to the Away Times screen as shown below or login with the manager account, navigate to the Time tracker menu and then select the "Away Times" tab as

shown below

When the manager clicks on Approve then the user will be notified with the email as shown below and also that time will be marked as working time in the system

When the manager clicks on Reject then the user will be notified with the email as shown below and that time still is considered idle in the system.

Step1: Idle time alert to the manager

In the time tracker settings screen, select the "Tracker idle alert to the manager" as shown below. if enabled then an email will trigger to the manager when users are idle on their system

When the user was idle on the system, then an email notification will be sent to his manager as shown below based on the configuration 

Step2: Idle time approvals configuration

1. Enable the role permission "Can mark idle time as working" 

2. If you want approvals when converting idle time to working time by the system we need to disable this role permission "Can add away time as working time automatically" under the Activity tracker section in the role permissions screen.

By default, it will be disabled only. If you want idle time to convert to working time automatically you can enable this role permission

3. In the time tracker settings screen, select the "Tracker email to manager for approving away time as working time" as shown below 

if enabled then an email will trigger to the manager when users request the manager to approve the idle time