Super admin Role

Overview

In Time Champ, the Super Admin role is granted to individuals who require the authority to monitor employees and have full permissions to modify configurations as needed.

Logging in as a Super Admin

To log in as a Super Admin, you will need the appropriate Super Admin credentials.

Permissions and Capabilities

As a Super Admin, you have access to a wide range of permissions and can configure the following settings and perform actions within the dashboard:

1. View Employee Work Analytics: Access and analyze dashboard data related to employee performance and productivity.

2. Add Users/Teams: Create and manage users and teams within the organization.

To set the above configuration, kindly refer these links:

For users:

How to add user/multiple users: 

https://timechamp.freshdesk.com/a/solutions/articles/101000523242https://timechamp.freshdesk.com/a/solutions/articles/101000523261

How to delete a user: 

https://timechamp.freshdesk.com/a/solutions/articles/101000524557

For teams: 

How to add teams

https://timechamp.freshdesk.com/a/solutions/articles/101000523322

How to add members in a team

https://timechamp.freshdesk.com/a/solutions/articles/101000523324

3. Configure Organization, User, or Team Settings:  Set and adjust configurations such as working hours, policies, and other settings.

To set the above configurations, kindly refer these links:

To configure the workings hours

For Org: 

https://timechamp.freshdesk.com/a/solutions/articles/101000523369

For Teams:

https://timechamp.freshdesk.com/a/solutions/articles/101000523371

To configure fixed breaks

https://timechamp.freshdesk.com/a/solutions/articles/101000523381

To configure the tracker settings:

https://timechamp.freshdesk.com/a/solutions/articles/101000523363

4. Change Employee Login Credentials: Modify login details for employees as needed.

To set the above configurations, kindly refer these links:

To reset the password

https://timechamp.freshdesk.com/a/solutions/articles/101000523305

5. Download Reports: Access and download various reports, including attendance and working hours.

To download the reports, kindly refer these links:

For the org:

https://timechamp.freshdesk.com/a/solutions/articles/101000523813

For an Employee:

https://timechamp.freshdesk.com/a/solutions/articles/101000523807

For a team:

https://timechamp.freshdesk.com/a/solutions/articles/101000523823

6. Monitor Employee Activity: View detailed employee activity, including websites visited, applications used, and other activity metrics.

To view and download the activity of employees, kindly refer these links:

To view the activity of the employees:

https://timechamp.freshdesk.com/a/solutions/articles/101000523442

To download the activity:

https://timechamp.freshdesk.com/a/solutions/articles/101000523805

7. Access Monitored Data: Review monitored data, such as screenshots, screen recordings, and keystrokes.

To view and download the monitored data, kindly refer these links:

To view the screenshots:

https://timechamp.freshdesk.com/a/solutions/articles/101000523417

To view the screen recordings:

https://timechamp.freshdesk.com/a/solutions/articles/101000523421

8. Classify Applications: Configure applications as productive or nonproductive based on organizational needs.

To set the above configurations, kindly refer these links

To view the productive/non productive/Neutral applications:

https://timechamp.freshdesk.com/a/solutions/articles/101000523455

To view the productivity activity:

https://timechamp.freshdesk.com/a/solutions/articles/101000523452

To configure the apps:

https://timechamp.freshdesk.com/a/solutions/articles/101000523575

To change the application type:

https://timechamp.freshdesk.com/a/solutions/articles/101000523583

9. View Live Screens: Monitor the live screens of employees in real-time.

10. View Attendance Records: Access and review the attendance records of employees.