Step-1: Go to Administration
Step-2: Go to Advanced
Step-3: Go to Role settings
Step 4: Now select the role to which role you are going to give the screenshot's and screen recoding role permission.
Step 5: Now go to the Monitor section.
Step 6: To see the screen recordings, now enable View Quick Video and View Full Video.
Step-7: To see the live video, now enable View Quick Video and View Full Video.
Step-8: To see the screenshots, now enable View Quick Video and View Full Video.
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