Learn how to setup the Tracker Configuration
Step 1: Login to Your site with credentials in browser
example site address is https://support.snovasys.io/
Click on sign in button
Step 2: Go to Time tracker
Click on settings
then the below screen will be appeared
On the top right side of the screen, go to Tracker configuration
You will see Activity Tracker Configuration
Enable tracking toggle button
Do you want to enable the idle time tracking of your team, then enable the idle time toggle button
Select the roles to whom we need to enable idle time tracking and specify the minimum idle time in minutes
Step 3: If you want to track Apps and URL's
Select the Apps and URL's and click on it
Select the kind of App/URL tracking for all roles
If you select
- Apps means that the tracker will track Application only
- URL's means that the tracker will track URL's only
- Apps and URL means that the tracker will track Application and URL's
- Apps and URL's(detailed) means that the tracker will track applications and URL's with background apps and URL's
If you want to add other settings for other roles then click on Add button(+) then another row will added for configure
If you want mention any particular role of employee in specific way like (manager) use this otherwise skip
Click on the cancel button to remove that row
Step 4: Screenshots frequency configuration
Select the Screenshots and click on it
Enable the random screenshots toggle button and configure screenshots at global level and user level of needed
Specify the time of screenshots to be taken(in minutes)
example: In the above it is configure to capture two screenshots in a duration of 1 minute
In the role level setting you can configure the screenshot frequency at role level
You can update the minutes by clicking on it and then here you can select "2x" then the tracker will divide the 1minute with equal intervals and take the screenshots so that will take 2 screenshots at every 1minute
- Similarly "3x" means tracker will divide the time into three equal parts and take screenshots
- "1x" means tracker will take one screenshot per specific time
- If you want mention particular role of employee in specific way click on the add button(+) and configure like above steps
Click on cancel button to remove that row
Step 5: Enable Key strokes and Mouse clicks tracking
Select the Detailed tracking and click on it
Select the roles to track key stores and mouse clicks
This detailed time tracking to be calculated the total mouse clicks and key stores
Step 6: Enable the offline tracking
Select the offline tracking and click on it
Select the roles.
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